By embracing AI, InTempo Software’s proof of concept is moving toward a customer-facing product rollout faster than previously thought possible
Volaris Group introduced the AI Accelerator in 2026, a program designed to upskill developers, product teams, and business leaders and help companies advance their AI maturity and fluency. We are profiling some of the businesses that have participated in the program and are moving from AI experimentation to adoption and real results.
When Scott Alexander arrived at the AI Accelerator for a week of immersion in the latest AI tools and techniques, he was curious and open-minded about what his team could get out of the learning program offered by Volaris Group.
As the Chief Operating Officer of InTempo Software, an Indianapolis-based company that builds rental management platforms for small and mid-sized operations, he was interested in seeing how AI could help the company solve real problems for customers.
His staff had been experimenting for nearly six months, but he had a sense that getting the whole team on board with the latest and greatest tools wasn’t going to happen with their efforts alone. They needed a push to get to the next level.
Prototyping in hours instead of weeks
While participating in the product track, he was amazed that he could compress a process that would normally take weeks into a single day.
The AI Accelerator guided him through a move from raw market analysis to a problem statement, then to a requirements document for a product feature. He left the in-person part of the program with a market research report and a working prototype for a new product idea that he handed to InTempo’s development team.
“I had no idea the type of research and analytics [that Claude] could do,” he said about what he learned during the in-person bootcamp.
Building a feature that customers will find value in
Before building the prototype, InTempo’s team knew from their conversations with customers that they often incur costs resulting from damage to rental equipment that are hard to track and harder to recover. The market research aligned with what InTempo’s customers were telling them.
Although Alexander is a COO who doesn’t normally code, he built a working prototype of a revenue shrinkage dashboard in a single evening. The proof of concept addressed the problem of revenue lost in the time between when a piece of rental equipment returns with damage and when the business acts on it.
The concept requires yard technicians to photograph equipment when it goes out and when it comes back. If the application detects damage, it automatically sends an exception report to the branch manager, who can then investigate and pursue damages from the renting customer.
Based on the prototype, InTempo is creating an add-on feature that they can offer to their customers. Based on their research and interviews with customers, the company expects that such a feature would save their customers up to five percent on costs — and create a new stream of revenue from customers who have already indicated they’d be willing to pay for it.
For leaders, the biggest challenge is that we’ve got to get ourselves out of our comfort zone.
Leading into the unknown
As a leader, a shift into AI-enabled product development means that the company is looking for people who are curious and can engage with AI systems as thinking tools.
He wants people who think about the question behind the question: not just answering a support ticket, but wondering why fifty customers are asking the same thing and whether an AI agent could handle it before a human ever needs to step in.
And the learning mindset is more important for his team than ever.
“For leaders, the biggest challenge is that we’ve got to get ourselves out of our comfort zone, and then tell our teams it’s okay to fail,” he elaborates, expecting that many experiences with AI will lead to more discoveries before creating revenue outcomes.
“As long as we learn from that — and teach people how to ask the next set of questions from that failure — we’re moving in the right direction.”
