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My name is David Nyland, President of Volaris’ Communications & Media division.  As a relatively new division within Volaris, I spend most of my time talking with Founders and CEOs of businesses who wish to explore the possibility of becoming part of the Volaris family.  And I say ‘Volaris family’ because once we invest into a business, we are committed for the long-term.  Once on board, our aim is to help each of our Communications & Media software businesses become great and remain great on a sustainable basis.

I’ve decided to start this blog to reflect on industry trends and discuss best practices that exist within Volaris, as well as those that I’ve learned from Founders and CEOs of the best-run communications software businesses.  Over the past 2 years, I’ve talked with over 100 Founders and CEOs of companies that sell to large Tier 1 global multi-nationals, as well as those that focus on small regional customers.  The solutions ranged from traditional telecommunications Business Support Systems (BSS) and Operations Support Systems (OSS) through to very specialized applications in media, satellite, radio, TV, and communications retail.   

After a lot of analysis and reflection, a pattern of characteristics emerged within those software businesses that had created sustainable growth and profitability. Not surprisingly, many of those best practices are also common within the businesses that are under the Volaris umbrella.

In my next post, I will share one of these practices – specifically, how to ensure that there is sufficient demand for a software vendor’s product before it sinks a vast amount of resources into developing it, only to find out that the product is a flop. 

I encourage every reader to actively participate and leave their comments or questions below.  If you would like to get in touch, please email me at david.nyland@volarisgroup.com.

I look forward to your participation.

Best regards,

David Nyland


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